Service Worth Traveling For.

We don’t provide transportation directly, but we can connect you with a third-party vehicle transportation resource if you need help getting your Subaru to or from Bismarck. You’ll work directly with the transportation provider for the transportation itself, while we coordinate with you on our end.

Not at all. You’re welcome to drive your Subaru here, trailer it yourself, or arrange transportation with a company of your choosing. If you already have a transportation provider you trust, we’ll work with you to coordinate the vehicle’s arrival at DSE.

No. Non-running vehicles can still be brought or transported to us. Just let us know the condition of the vehicle when you reach out so we can plan accordingly.

Bring us whatever information you have. Previous diagnoses, estimates, repair history, and test results can all be helpful, but we’ll still evaluate the vehicle ourselves before making our recommendations or moving forward with additional work. We’ll consider your goals and budget when determining the best path forward.

Tell us what you have in mind. We’ll start there, but we’ll also make sure the proposed repair makes sense based on the vehicle and what we find. Our goal isn’t to just perform a repair because it was requested. It’s to help you make the right decision for you and your Subaru.

Let us know when you reach out. Different vehicles may require different transportation arrangements, and a transportation provider can help determine the appropriate options based on your vehicle and its condition.

Absolutely. Transportation doesn’t have to look the same in both directions. You can transport your Subaru to us and drive it home when the work is complete, drive or trailer it here and arrange transportation home, or use transportation both ways.

We’ll discuss the expected next step and timing with you before your vehicle arrives. Arrival at the shop doesn’t necessarily mean work begins the moment the vehicle is delivered, but we’ll coordinate its arrival around the plan we’ve already established with you based on what is going on with your vehicle and your needs.

We’ll talk with you. If our evaluation changes the direction of the repair or project, we’ll explain what we found, discuss the available options, and work with you on the path forward before additional work is authorized.

Yes. There isn’t a defined service territory for long-distance customers. If you’re willing to bring or arrange transportation for your Subaru to our shop in Bismarck, North Dakota, reach out and tell us what you have going on. We’ll determine whether we’re the right fit and help you understand the next steps.

We’re happy to talk with Subaru owners in Canada as well. Cross-border transportation can involve additional carrier and customs requirements, so reach out to our team about your situation and we can help you determine what resources may be needed.

We handle inspections, diagnostics, estimates, authorizations, and payments electronically, so you don’t need to be at the shop in person to move things forward. Depending on the type of work, a deposit or payment for special-order parts may be required before work begins.

Larger builds and specialty projects may also have their own reservation or deposit requirements. We’ll go over anything that applies to your Subaru with you before you’re asked to authorize it.

Not necessarily. Payment requirements depend on the type of service or project. For some vehicles, we may begin with an authorized diagnostic evaluation before determining what the vehicle ultimately needs. Other repairs or projects may require deposits, special-order parts, or other payments before work moves forward. We’ll make those expectations clear with you ahead of time.