Dakota Subaru Experts Privacy Policy

Privacy Policy

Effective Date: 02/25/2026

Dakota Subaru Experts (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website, forms, and services.

This Privacy Policy explains how we collect, use, store, and protect your information.

1. Information We Collect

We may collect the following types of information when you interact with our website or services:

Personal Information

Name

Phone number

Email address

Mailing address

Vehicle information (year, make, model, mileage, VIN)

Details regarding vehicle condition or repair needs

Automatically Collected Information

When visiting our website, we may collect:

IP address

Browser type

Device information

Pages visited

Interaction data

This information helps us improve website functionality and user experience.

2. How We Use Your Information

We use collected information to:

Respond to service inquiries

Schedule appointments

Provide repair estimates

Process vehicle purchases or sales

Send service updates and repair approvals

Communicate via phone, SMS, or email

Improve our website and customer experience

Comply with legal obligations

We do not sell your personal information.

3. Communication & SMS Consent

By providing your phone number, you consent to receive calls and text messages from Dakota Subaru Experts related to:

Service updates

Appointment scheduling

Repair approvals

Vehicle purchase inquiries

Message and data rates may apply. You may opt out of SMS communications at any time by replying “STOP.”

We do not send unsolicited marketing messages.

4. Third-Party Service Providers

We may use third-party service providers to operate our business, including but not limited to:

Website hosting platforms

CRM systems (such as GoHighLevel)

Digital inspection and repair authorization platforms (such as TechMetric)

Payment processors

Email and messaging systems

These providers may process information on our behalf in accordance with their own privacy policies and applicable laws.

We are not responsible for the privacy practices of third-party platforms.

5. Payment Information

If payments are processed electronically, they are handled through secure third-party payment processors. We do not store full credit card details on our servers.

6. Data Retention

We retain customer and vehicle service records as necessary for:

Business operations

Warranty documentation

Legal compliance

Tax and accounting purposes

Retention periods may vary depending on the type of information.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, misuse, or disclosure.

However, no internet transmission or electronic storage system is completely secure.

8. Your Privacy Rights

Depending on applicable law, you may have the right to:

Request access to personal information we hold about you

Request corrections to inaccurate information

Request deletion of certain personal information (subject to legal obligations)

To make a request, please contact us using the information below.

9. Children’s Privacy

Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors.

10. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

12. Contact Information

If you have any questions regarding this Privacy Policy, please contact:

Dakota Subaru Experts
1409 Lockheed Drive #10
Bismarck, North Dakota
Email: [email protected]
Phone: (701)